Most employees will have a desire for career progression and it is common place
for employees to stay within what they know. For you, this can equate to
valuable talent leaving your company to join a competitor organisation;
therefore understanding other companies’ performance in the area of employee
experience can be very insightful.
The Employee Experience Index not only allows you to benchmark your performance
against other companies both within and outside your sector and location; it
also provides a phenomenal opportunity for you to promote your position within
the Index as a means of demonstrating the kind of employer you are which serves
to support your recruitment and retention drive.
Two elements make up the Employee Experience Index; namely:
The Employee Experience Rating (iEXP Rating)
– This is a score out of 100; it is displayed alongside the company to which it
corresponds, as well as the sector and the geographic territory in which the
company operates. A simple traffic light system alerts you to what is and what
is not acceptable according to average performance across the Index in that
period.
- The Employee Classification Analysis (ECA) -
This analysis assumes there are four types of employees i.e. Company champions,
Contented opportunists, Discontented compromisers, and Leavers. Using this
analysis, your are able to see what percentage of your employees are in which
banding, and as such work towards improving percentages in the desired
categories. Again, sector and wider marketplace performance is provided for
benchmarking purposes.
The Index
is not in the public domain, it is only accessible to iCustomerExperience
clients. Given the complex nature of B2B relationships a level of anonymity is
maintained within the Index such that companies are prevented from identifying
other participating companies by name.
Contact us
now to join the organisations already benefiting from the competitive insight
this the Employee Experience Index provides. |