Printing and Publishing sector tops June's Customer Experience Index with Legal Services dominating middle tier
Printing and Publishing pips all other sectors to the number 1 spot in the
recently published Customer Experience Index (iCXP) provided by
iCustomerExperience.
South West companies gear up for successful
2010
3rd February 2010 - South West companies gear up for successful 2010 with the
assistance of iCustomerExperience and Business Link. iCustomerExperience and
Business Link South West join forces to deliver innovative customer experience
monitoring tools and benchmarking capability to local companies.
The power of online ratings in the battle for customers
29th January 2010 - "Winning new business can depend on what rating utilities
get from existing customers in online reviews. Andrea Collins says it's time to
turn loyal customers into brand advocates." Read iCustomerExperience's article
published in Utility Week.
The iCustomerExperience Client Portal
29th November 2009 - The iCustomerExperience Client Portal is in the last phase
of development!!! ... The portal which will allow iCustomerExperience clients to
register, edit, execute, and monitor the progress of their own surveys, as well
as providing a secure environment for storing and retrieving reports and other
data ...
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